Product Detail
The Difficult Parent
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Product Description
Specific strategies for working successfully with challenging parents. By Charles M Jaksec. Parents are a vital source of support for schools. Volatile or confrontational parents present many unique challenges for educators. 'The Difficult Parent' digs deeply into the problem of parental aggression, specifying strategies for a broad audience of educators. Comprehensive in scope, this book introduces and explains the RAID approach which targets four steps to working successfully with difficult parents:
• Recognise the potential for the volatile encounter
• Assess your ability to deal effectively with the situation
• Identify your advantages
• Diffuse the parent's aggression during the initial approach and greeting This effective, proven approach features scenarios and anecdotes depicting confrontational situations and includes 'from the trenches' interviews with teachers who have successfully implemented the RAID approach in their schools. Includes a facilitator's guide. Suitable for INSET training. All Ages
