Value Set! - Purchase two sets of mediation posters at a saving.
These eye-catching posters let everyone know what to expect from a mediator. They also help to remind the mediators themselves about their role and the key skills they need to use. Includes six posters stating:
• Mediators Help People Move from this: You are causing the problem to this: This is a shared problem - what can we do about it? and help those with the problem to solve it for themselves.
• Mediators help people to see problems more clealry by 're-framing' so that this: Blame/Insult/Attack/Abuse becomes this: Description/Thoughts/Feelings/Needs.
• Mediators ask questions that keep the door open to communication - And then? Anything else? Go on. Mmm? Tell me more. Where? What? How? When? - rather than closing down the door - Is? Should? Did? Will? Why? Are?
• Mediators know that angry words and actions are like prickles on an angry hedgehog - they are used to protect what is inside.
• Mediators don't take sides.
• Mediators know that 'angry hedgehogs' need: Someone to talk to; Time to calm down; A chance to tell their story; A way of moving on.
12 posters 30.5 x 42.5cm
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