Top 10 Ways to Resolve Conflicts Bookmarks
Description
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A great way to enforce positive messages in a simple bookmark. Messages include: • Listen to the other person's point of view • Use a mediator or referee • Put yourself in the other person's shoes • Make sure you understand the problem • Compromise – give a little, get a little! • Find a “win-win” solution • State your side clearly and calmly • Express your feelings honestly • Let each side speak with interruption • If all else fails, seek expert advice.
Contents:
100 bookmarks
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